The target for New Zealand Orders is 7 days from when you place your order. The target for international orders is 10-21 days from when you place your order.
In our experience, ten percent of shipments experience problems, such as hold-ups at customs, lost or damaged packages, incorrect addresses, receivers not available, or missing notifications. Such issues are beyond our scope of control which means we don't guarantee a certain delivery date. But we try our absolute best. If there are any issues please get in touch via email and we will work on it for you.