30 Oct, 2018
24 Oct, 2018
When Cricket Wellington started using The Emotional Culture Deck a new CEO had just come on board during a challenging period of change, which included a restructure. The team was searching for a way forward, displaying low satisfaction and engagement levels. This showed up in declining Net Advocate scores on the organisation’s Let’s Talk employee engagement platform. 10 months on:
Cricket Wellington’s Net Advocate score has steadily improved on their Let’s Talk employee engagement platform, now sitting within the ‘very good’ range, indicating high employee satisfaction and engagement
Team members report that they’re working better together with open communication, high levels of trust and accountability
Culture has become a strength, with a shift in focus from managing change towards how to best support each other and deliver on Cricket Wellington’s mission.
24 Oct, 2018
"The results have been incredible. I have managed to help my squads become an even more high performing and connected team. Because of this success, we’re currently rolling the deck out across every squad in our Westpac Staff Assist business unit. It’s exciting to think that more people within Westpac will be having these conversations and I can help inject more empathy into the way we all work. My hope is that one day we will all be having open conversations about our emotional well being at work, which will create an even higher-performing culture."